privacy policy

Last updated: 7 March 2026

Who We Are

Firkin World (“we”, “us”, “our”) is an online retailer selling Firkin World bags, based in the United Kingdom. We are committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

When you place an order or contact us, we may collect:

Name and email address
Delivery address
Payment information (processed securely by Stripe — we do not store card details)
Phone number (if provided)
IP address and browser type (via standard website analytics)

How We Use Your Data

We use your data to:

Process and fulfil your orders
Communicate with you about your purchase
Send order confirmations and shipping updates
Comply with legal obligations

We will only send you marketing emails if you have opted in. You can unsubscribe at any time.

Who We Share Data With

We only share your data with third parties where necessary to fulfil your order:

Stripe — for secure payment processing
Royal Mail or other couriers — for delivery

We do not sell your data to third parties.

How Long We Keep Your Data

We retain order data for up to 6 years for legal and tax purposes. You may request deletion of your data at any time (subject to legal retention requirements).

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing or withdraw consent
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

Cookies

Our website uses essential cookies to enable checkout functionality and optional analytics cookies to help us understand how visitors use the site. You can manage cookie preferences via the cookie banner on your first visit.

Contact

For any privacy-related queries: hello@firkin.world